The Bank will never contact you via email or text to ask for account numbers, card numbers, passwords or PINs. Please do not reply to any emails or texts that ask you to confirm account details or personal information. If in doubt, please contact the Bank immediately.
Lost or Stolen Card
Is your card lost or stolen? Please call ASAP!
888-853-7100 during business hours
833-337-6075 after hours
614-564-5105 after hours (calling from outside the US)
Fraud Protection Tips
Being aware of scams and solicitation for fraudulent purposes goes a long way in protecting your information. Scams are perpetrated any number of ways, arriving via the internet, telephone or traditional mail and designed to make you act impulsively. Visit our Security page to learn about common scams, online threats, identity theft, and more.
Other tips include:
- For more information about protecting your security, privacy and account information please visit www.onguardonline.gov. We encourage you to use the information in this link to identify and mitigate risks that could harm the safety and security of your information and your accounts. Because thieves and fraudsters are constantly changing and updating their methods, you should periodically revisit this link to get new protection ideas.
- It's important to keep an eye on your credit information to prevent becoming a victim of identity theft and fraud. You are entitled to one free Personal Credit Report in a 12-month period. To request this free annual report visit www.annualcreditreport.com.
- Please review your account(s) as frequently as possible for any unauthorized transactions. You can do this by viewing your monthly statements, or reviewing your transactions through Bar Harbor Business Online or Bar Harbor Mobile1.